Introduction

Your privacy is important to us at Time Treasury, and therefore we are committed to protecting your privacy. This Privacy Policy covers how we collect, use, disclose, transfer, and store your personal information. Please take the time to review this Privacy Policy carefully and learn how your personal information will be treated.

Time Treasury wants to offer you the best possible experience; consequently, additional functions, features, products or services are incorporated into the Site from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

By using the Time Treasury web site (the “Site”) and our services, you unconditionally agree to be bound by this Privacy Policy. Please take a moment to familiarise yourself with our privacy practices and contact us if you have any questions.

If you may have any other queries regarding our Privacy Policy, you may contact us or alternatively see the Contact page on this Site.

Date of last update: 1 January 2024

COLLECTION AND USE OF PERSONAL INFORMATION

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Time Treasury or an affiliated company. Time Treasury and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information Time Treasury may collect and how we may use it:

What Personal Information We Collect

• When you purchase a product, connect to our website, contact us or participate in an online survey or send us an enquiry, we may collect a variety of information, including your name, mailing address, phone number, e-mail address, contact preferences, device identifiers, IP address, location information and credit card information.
• When you share Time Treasury’s media content including pictures, videos or any posts using our web site, forums and blogs, send or share products or services information, or invite others to participate in our social giveaways, competitions, or offers, we may collect the information you provide about those people such as name, mailing address, e-mail address, and phone number. Time Treasury uses such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.
• When you purchase a product and/or service, or share information on our Site, share our links with others at our discretion, comment on posts or blogs, or sign up for the newsletter, we may collect the information you provide about those people such as name, email address, and phone number, contact preference, social identities and location information.

How We Use Your Personal Information

We may process your personal information for the purposes described in this Privacy Policy with your consent, for compliance with a legal obligation to which Time Treasury is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by Time Treasury or a third-party to whom it may be necessary to disclose information.

• The personal information we collect allows us to keep you posted on Time Treasury’s latest product announcements, offers and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by unsubscribing to our newsletter, or contacting us directly.
• We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
• We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services.
• From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Time Treasury, you may not opt out of receiving these communications.
• We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Time Treasury’s web sites, services, and customer communications.
• If you purchase a product and/or service online, enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs. Additionally, we may collect this information for delivery of goods purchased through our web site or using third-party applications or sites.

Source of Your Personal Information Where They Are Not Collected From You

We may have received your personal information from other persons if that person has shared their content with you using social network platforms such as Facebook, Instagram or Twitter, sent gifts using product purchase, or invited you to participate in Time Treasury’s services, forums or blogs or social competitions.

For research and development purposes, we may use datasets such as those that contain images, voices or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to re-identify individuals who may appear therein.

COLLECTION AND USE OF NON-PERSONAL INFORMATION

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

• We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone when a purchase is made on our web site so that we can better understand customer behavior and improve our products, services, and advertising.
• We may collect information regarding customer activities on our website, booking platforms (regardless of bookings or reservations made directly or using third-party applications or sites), social network platforms and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our web site, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
• We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
• With your explicit consent, we may collect data about how you use your account in order to help our website developers improve user interface and experience.
• If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

COOKIES AND OTHER TECHNOLOGIES

Time Treasury’s web sites, online services, interactive applications, e-mail messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our web sites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Ads that are delivered by Time Treasury’s advertising platform may appear in Time Treasury News and in the Newsletter. If you do not wish to receive ads targeted to your interests from Time Treasury's advertising platform, you can choose to unsubscribe, which will opt your e-mail ID out of receiving such ads regardless of what device you are using. If you enable Limit AdTracking on your mobile device, third-party apps cannot use the Advertising Identifier, a non-personal device identifier, to serve you targeted ads. You may still see ads in the Web site or Social Media based on context like your search query or the channel you are reading. In third-party apps, you may see ads based on other information.

Time Treasury and its partners also use cookies and other technologies to remember personal information when you use our web site, online services, and applications. Our goal in these cases is to make your experience with Time Treasury more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit our Online Store. Knowing your country and language − and if you are an educator, your school − helps us provide a customised and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and e-mail communications more relevant to your interests, and knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your our web site and its interface, set up product catalogues, and provide you with better customer service.

If you want to disable cookies in the Safari web browser, go to Preferences and then to the Privacy pane and choose to block cookies. On your Google Chrome web browser, go to Settings, head over to Advanced and then under Privacy and Security click Content Settings and then Cookies. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the web site will not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit web sites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyse trends, to administer the Site, to learn about user behavior on the Site, to improve our product and services, and to gather demographic information about our user base as a whole. Time Treasury may use this information in our marketing and advertising services.

In some of our e-mail messages, we use a “click-through URL” linked to content on our web site. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our web site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the e-mail messages.

Pixel tags enable us to send e-mail messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

DISCLOSURE TO THIRD PARTIES

At times we may make certain personal information available to strategic partners who work with us to provide products and services, or that help us market to customers. For example, when you purchase our products and/or services, you authorise us and our outlet/online store to exchange the information you provide during the payment process to carry out the purchase. Personal information will only be shared by Time Treasury to provide or improve our products, services and advertising; it will not be shared with third-parties for their marketing purposes.

Service Providers

Time Treasury shares personal information with companies who provide services such as online bookings and reservations, information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Time Treasury operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Time Treasury to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third-party.

PROTECTION OF PERSONAL INFORMATION

Time Treasury takes the security of your personal information very seriously. Time Treasury’s online services such as the Online Store protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by Time Treasury, we use computer systems with limited access.

When you use our services, applications or post on our forum, blog, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and e-mail address in a forum posting, that information is public. Please take care when using these features.

THE EXISTENCE OF AUTOMATED DECISION-MAKING, INCLUDING PROFILING

Time Treasury does not take any decisions involving the use of algorithms or profiling that significantly affects you.

INTEGRITY AND RETENTION OF PERSONAL INFORMATION

Time Treasury makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.

ACCESS TO PERSONAL INFORMATION

You can help ensure that your contact information and preferences are accurate, complete, and up to date by visiting our nearest outlet or e-mailing us. For other personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if Time Treasury is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier. Online tools for the exercise of access, correction, or deletion requests are currently available only through personal appeals made directly to Time Treasury Customer Service via e-mail.

CHILDREN & EDUCATION

We understand the importance of taking extra precautions to protect the privacy and safety of children using our web site and its services. Children under the age of 13, or equivalent minimum age in the relevant jurisdiction, are not permitted to create their own online accounts to purchase products or avail services.

If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible.

If at any time a parent needs to access, correct, or delete data associated with their account or child’s account, they may contact us through one of the options provided at the bottom of this page.

THIRD-PARTY SITES AND SERVICES

Time Treasury web sites, products, applications, and services may contain links to third-party web sites, products, and services. Our web site and services may also use or offer products or services from third-parties − for example, a third-party bookings app. Information collected by third-parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third-parties.

INTERNATIONAL USERS

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. Personal information, relating to our services, regarding individuals who reside in a member state of the South Asian Economic Area and Canada is controlled by Time Treasury Inc. Time Treasury uses approved Model Contractual Clauses for the international transfer of personal information collected in the South Asian Economic Area and Canada. Time Treasury, as a company operating online as well as physically (B&M), possessing or leasing retail stores, factory production facilities, or warehouses for its operations, has a number of legal entities in different jurisdictions which are responsible for the personal information which they collect and which is processed on their behalf by Time Treasury Inc. For example, point of sale system used on Online Stores entitles to a separate entity and information processed on these systems is shared among several local, regional and international departments of the company. Individual regional stores may have different working processes and point of sale systems and information may be processed differently than in other Time Treasury stores. Time Treasury authorises several local and international resellers to sell its products and Time Treasury holds no responsibility for loss or damages involved by the inaccuracy, disclosure, or misuse of information by such entities. Information processed in our Online Stores related to personal information may also be controlled by legal entities outside the company as reflected in the terms of each service.

OUR COMPANYWIDE COMMITMENT TO YOUR PRIVACY

To make sure your personal information is secure, we communicate our privacy and security guidelines to Time Treasury employees and strictly enforce privacy safeguards within the company.

PRIVACY QUESTIONS

If you have any questions or concerns about Time Treasury’s Privacy Policy or data processing, or would like to make a complaint about a possible violation of your privacy, please send an e-mail to info@timetreasury.com, or send a message via the form on the Contact page. You can always contact us by phone at the relevant support number for your country or region.

When a privacy question or question about personal information received in response to an access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the nearest outlet or store and file an electronic complaint. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Time Treasury may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our web site along with the updated Privacy Policy.

Time Treasury Inc., Majid Sultan, Al-Muteena, Dubai, United Arab Emirates.

NOTICE

The information contained in this Privacy Policy is subject to change without notice.

Copyright © 2018 – Present Time Treasury Inc. All rights reserved.

Time Treasury Watch Trading Co. L.L.C., Dubai, United Arab Emirates.

Updated by The Time Treasury Legal Information & Notices Department on January 1, 2024.